PRIVACY POLICY

ROYALTY PUBLISHING AUTHORITY – HARMONY LINE PRIVACY POLICY Effective Date: January 1, 2026 Last Updated May 2026 Applies To: - The public‑facing Royalty Publishing Authority business line: 888‑988‑2440 - The Harmony automated assistant line: 516‑928‑6488 - All voice calls, SMS/MMS messages, and data collected through either line --- 1. Purpose of This Policy This Privacy Policy explains how Royalty Publishing Authority (“we,” “our,” “us”) collects, uses, stores, and protects information obtained through the 888‑988‑2440 public business line and the 516‑928‑6488 Harmony Line, including voice calls, text messages, and automated interactions. This policy complies with the Telephone Consumer Protection Act (TCPA), CAN‑SPAM, and applicable state privacy laws. --- 2. Description of Each Phone Line A. 888‑988‑2440 — Public‑Facing Business Line This is the official public contact number for Royalty Publishing Authority. It is used for: - General inquiries - Service requests - Client intake - Forwarding callers to Harmony when appropriate B. 516‑928‑6488 — Harmony Line (Automated Assistant) This is the internal automated system line used for: - Publishing intake - Service‑related messaging - Automated updates - Project confirmations - Client routing Callers may be transferred from the public 888 line to the Harmony Line only when the inquiry is related to publishing, studio booking, or service engagement. --- 3. Information We Collect A. Information You Provide Directly - Name - Phone number - Email address - Manuscript or project details - Service requests - Consent preferences - Messages sent to or through Harmony B. Information Collected Automatically - Caller ID - Call duration and timestamps - SMS/MMS metadata - Opt‑in/opt‑out confirmations - System logs for compliance and security We do not collect sensitive identifiers such as Social Security numbers or payment card data through either line. --- 4. How We Use Your Information Information collected through the 888‑988‑2440 and 516‑928‑6488 lines is used for: - Providing publishing and production services - Responding to inquiries - Sending service‑related text messages - Delivering confirmations and updates - Maintaining compliance records - Preventing fraud or misuse - Improving the Harmony system We do not sell or trade your information. --- 5. Text Message Communications A. Consent We send text messages only with your express consent, obtained through: - A web form - A verbal confirmation - A written agreement - A text‑based opt‑in B. Types of Messages You May Receive - Publishing updates - Appointment scheduling - Submission confirmations - Service notifications - Required legal notices C. Opt‑Out Instructions Reply: - STOP to end all text messages - HELP for assistance Opt‑outs are processed immediately and fully honored within 24 hours. --- 6. Data Storage and Retention We retain information only as long as necessary to: - Provide services - Maintain legal compliance - Resolve disputes - Maintain accurate publishing records Data is stored using industry‑standard security measures, including encryption and access controls. --- 7. Data Sharing We may share information only with: - Telecom carriers - Cloud service providers - Contractors performing publishing‑related tasks under confidentiality - Legal authorities when required We do not share data for third‑party marketing. --- 8. Children’s Privacy The Harmony Line and the 888 line are not intended for children under 13. We do not knowingly collect information from minors. --- 9. Your Rights Depending on your state of residence, you may request to: - Access your data - Correct inaccurate information - Request deletion - Obtain a copy of your records - Withdraw consent for messaging Requests may be submitted through the 888‑988‑2440 line or by email. --- 10. Security Measures We use administrative, technical, and physical safeguards including: - Encrypted storage - Access‑restricted systems - Audit logs - Secure telecom routing --- 11. Changes to This Policy We may update this Privacy Policy periodically. Revisions will be posted on our website and available upon request. --- 12. Contact Information Royalty Publishing Authority Public Business Line: 888‑988‑2440 Harmony Automated Line: 516‑928‑6488 Address: 1445 Woodmont Ln NW, Suite 2266, Atlanta, GA 30318 --- FCC & TCPA Compliance Statement Royalty Publishing Authority a Limited Liability Corporation complies with all applicable requirements of the Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission (FCC) rules governing automated calls and text messages. Under FCC regulations: - We obtain prior express consent before sending any automated text messages or service‑related communications. - We obtain prior express written consent before sending any marketing or promotional text messages. - Consent must be based on a clear and conspicuous disclosure that explains the type of messages you will receive. - Consent applies only to Royalty Publishing Authority and is not shared with or extended to third parties. This follows the FCC’s One‑to‑One Consent Rule. - All messages must be logically and topically related to the interaction where consent was provided. - You may revoke consent at any time using any reasonable method, including replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE. - We honor all revocation requests within 10 business days, as required by the FCC. - A one‑time confirmation message may be sent after you opt out, consistent with FCC guidance. Royalty Publishing Authority does not use lead‑generation websites or third‑party data brokers to obtain consent. All consent must come directly from the individual user, in accordance with FCC rules designed to close the “lead generator loophole.” ---